Remote Help Desk
Remote Help Desk IT Support Services
95% of all IT problems can be solved remotely without dispatching an on-site technician, giving customers an instant response and an even faster solution!- Phone calls are answered, within 19 seconds. You can reach our dedicated service hotline at 312-583-7194 (Monday-Friday 8:00am to 5:00pm)
- Services are billed in 15 minute increments (Unlimited remote support for managed IT service plan and Cloud computing)
Remote Help Desk Services Can Solve The Following IT Problems:
- Microsoft Office problems
- Email problems
- Software errors
- Virus and spyware diagnostics
- Server troubleshooting
- Exchange errors
Problems That Can Only Be Solved By On-site Technicians:
- Internet malfunctions
- Workstation blue screens
- Hardware problems
- Non-VM server failure