Managed Help Desk

Get a team of experts ready to solve any technical problem, 24x7x365

Technology runs businesses, but it can be difficult to keep up with the constant maintenance required to keep it functioning properly. Which is why you need Jexet’s Managed Help Desk solutions. We have a certified team of experts available at your beck and call 24/7, and because of their extensive experience, they’ll be able to resolve all your IT issues — big or small — in record time. Our technicians will also conduct regular maintenance and updates to keep your IT infrastructure operating at maximum performance so you can meet your long- and short-term goals easily.

Jexet empowers your business through managed help desk services and support. By leveraging our Managed Help Desk Services, you can unburden your labor and infrastructure – transferring to a trusted, reliable and flexible team of experts.

For any incidents, including critical ones, Jexet will immediately get into action, liaise with all the involved parties for resolution, and send regular updates to business and IT stakeholders, based on the escalation matrix.

Our Managed Help Desk Services include:

  • 24x7x365 remote and on-site support
  • Tech-related troubleshooting done by industry-certified experts
  • Software updates installed and managed proactively
  • Workstation performance optimization

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